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A leader’s guide to handling difficult emotional situations in business
Have the presence for presentations, media, meetings and difficult situations.
Feel and be more confident, open and authentic, knowing the hidden secrets to your body and voice.
In the last 3 years, C-Suite Leaders have been under more pressure than ever. With the constant changes in how people work, including working from home, keeping people engaged at work means building trust and connection with them. In fact, according to Forbes Magazine, at any one time, 70% of people are disengaged at work.
Combined with the overwhelm of information and misinformation, business leaders have the constant challenge of redirecting the narrative. For community leaders and politicians, trust has eroded since 2020. In fact, according to the Edelman Trust Barometer, in some countries, CEO credibility and trust is at an all-time low, including Japan (18 per cent) and France (22 per cent), making the challenge for CEO leaders even more acute as they try to address today’s problems.
As a result, teams, organisations and communities are looking for leaders to lead the way. With around 75% of people having “glossophobia”, a fear of public speaking, one of the biggest challenges for those leaders is to have the confidence to do this publicly and communicate with excellence.
Body: Whilst most think the voice drives what we say, it’s actually our body that has the greatest influence, first and foremost. Our body is driven by our emotions which are driven by our thinking. Once the body is clear on its job, the rest becomes easier!
Voice: Our voice’s range, tone, pitch and volume can tell an audience so many things that can either enforce or deplete a message. Identifying the right voice for your communication can completely change the audience’s perspective of you and your message.
Structure: Whilst it might look like the best speakers wing it, they actually don’t. They have a process and plan that serves them no matter whether they have seconds, minutes, hours, days or years to prepare for their presentation. The more structured they have, the more confidence they exude.
Handling difficult emotional conversations is an art that needs clear knowledge of analysing conversation, clear response frameworks and a complete command of your physicality and voice.
Dr Louise Mahler’s award-winning PhD has made her a thought leader in high-stake engagement under fire and in this program she will share her depth of knowledge.
Elevated skills, techniques and strategies to leverage your body, voice, breath and structure to create powerful influence as a leader.
Boosted confidence to answer ‘off-the-cuff’ questions, get your message across under pressure and think on your feet.
Increased ability to handle high-pressure media interviews, press conferences, town halls, shareholder meetings and even difficult conversations.
Example crisis management presentations to help you deliver under difficult circumstances and relentless pressure
This masterclass provides an outstanding leadership opportunity for those leaders who need insight and awareness of their own gestures, mannerisms, and ultimately, communication.
Numbers are strictly limited. You’re guaranteed individual attention from Louise throughout the Masterclass. Her goal is for you to walk away empowered in your leadership communication and in your life with gravitas. And to have fun doing it!
ABOUT ADJUNCT PROFESSOR DR LOUISE MAHLER
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