Leaders must inspire and engage. That task is more complex than it has even been, a combination of interpersonal skills and the power to navigate today’s communications ably.
Dr Mahler investigates the roles of body language, vocal psychology and patterns of conversation that control presence and influence. Her insight and experience will change the way you think, act and speak to achieve respect and authority.
Carolan Barry, Delivery Manager, Customer Delivery Unit, Telstra
"I have implemented lessons learned in the workshop into my every day mode of operations. I can say that this has assisted me in resolving conflict situation to the level that when I used this the client who was full of anger responded with an apology and decided not to pursue the negative line of communication."
David Boyes, Director, Customer Delivery Unit, Network Application and Services, Telstra
"Feedback I have received was that the Courageous Conversations workshop was one of the best training experiences at Telstra ever. This is great to hear."
Lisa Claes Executive director, Customer Delivery, ING Direct
"Louise Mahler’s insights are a rich synthesis of the power that comes from how we communicate, which is often more influential than what we actually say. Her observations are simple yet profound – her wisdom not only pertains to the art, but also to the science of communication and how each and every one of us can adopt practical techniques to turbo-charge our impact."
Di Bodman | A/g Assistant Secretary , Finance Transformation Branch, Corporate Services Division, Department of Finance
"I have used several techniques since returning from the retreat. I have received feedback that I am perceived as being calm and in control along with knowing the subject matter.”
Kate Keoch, Cheif financial Officer, RMIT
"You were brilliant and we all walked away with valuable skills. But even more importantly, everyone to a person remarked how wonderful it was to have a good belly laugh."
"Everyone was so pleasedIt absolutely topped off the dayA lot of people have been talking about it sinceEveryone commented on the final speaker It ended the day on a positive upbeat endingMade a big difference to the day Everyone went away throwing their arms out with joy."
Deanne Leaver, Director, Asset Strategy
Department of Health and Human Services
"A career defining moment for me and the feedback has been amazing. Immediately after the presentation yesterday I was asked to do a speaking gig at a management forum. You've given me skills that reach beyond public speaking into my day to day world and it has just been so much fun!"
Megan Smaller, National Manager Events, Australian Institute of Project Management
"Wow - We could not have asked for a more perfect start to our Conference! I’ve never seen an audience participate with such enthusiasm and then carry on the techniques they learnt on day one throughout the entire conference! Thank you Louise, you are a true professional and a must-have on any conference stage! "